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Residential Programs : Customer Credit Program *
As a customer of our electric utility, you may be eligible for our Customer Credit Program, which was established to help members of our community with limited financial resources cover their energy costs. To qualify for our program you must verify through the Wisconsin Home Energy Assistance Program (WHEAP) that your gross household income from the last three months falls within the guidelines provided below:
Family Size/Gross Household Income (for 3 months)
To apply for WHEAP, please contact St. Croix County Social Services at 715-246-8257 or Tammy Tireman with Pierce County Social Services at 715-273-6788 to schedule an appointment. You can apply anytime from October 1, 2009 through May 15, 2010. If you are approved for energy assistance through WHEAP, you will automatically be approved for our Customer Credit Program without having to complete any additional paperwork. If approved for our Customer Credit Program, you will receive notification in the mail prior to the credit being applied to your electric account. The written notification will state the amount of the grant that you have been approved to receive and it will also let you know when you can expect to see this amount appear as a credit on your electric bill.
If you have any questions about our Customer Credit Program, submit the form below or contact Jan Lorenz during business hours, Monday – Friday from 8 a.m. to 5 p.m., at 715-425-0906. |
