Coronavirus (COVID-19)

Updated: March 30, 2020


Elections: Check here for urgent information about:

  • Absentee ballot requests (deadline is April 2)
  • In-person and Election Day voting
  • CHANGES in polling locations
  • Poll worker recruitment

River Falls Shared-Ride Taxi: Hours of operation have been modified and new restrictions implemented. See here for more.



A Message from City Administrator Scot Simpson 

During this health emergency, the City is committed to providing a continuity of services in River Falls and are currently focused on the following:

  • Election Management
  • Delivering safe drinking water and electricity, managing the community’s wastewater
  • Maintaining public safety (law enforcement, fire service, and EMS)
  • Supporting the local economy
  • Connecting the community to resources they need

With that in mind, and to support efforts to reduce the spread and transmission of COVID-19, the City of River Falls is shifting its customer service model to better serve our residents, customers, and visitors by limiting in person contact.

City closures and cancellations 

City building closures: All City buildings are CLOSED to the public. The exception is for in-person absentee voting at City Hall by appointment through April 3 and as a polling location on April 7. Appointments can be made by calling 715-426-3523.

Persons needing to contact the police department can do so by calling 715-425-0909 or by using our online contact form to report any non-emergency matters. Between 9 a.m.-5 p.m., calls are answered locally. Outside of that time frame, calls are answered by the Pierce County Sheriff Department. In the case of an emergency, please call 911.

Official City meetings: All City advisory, committee, and board meetings are CANCELLED at least through April. The City Council will meet monthly on the fourth Tuesday of each month. See here for agendas and minutes.

Recreation program: You will receive a full refund if we cancel an activity due to COVID-19. April 6 and April 20 swim sessions are cancelled. Questions? Call 715-425-0924.

Parks and playgrounds: Parks are open to the public, but users are advised to adhere to social distancing guidelines. Playgrounds are CLOSED.

Court: All initial court appearances for March, April, and May have been CANCELLED. All initial appearances are rescheduled to June 4, 2020. Pre-trials scheduled for April 15, 2020, will be conducted by phone. All defendants will be receiving a letter from the court. Contact the court if you have questions or do not receive a letter at 715-426-3429 or

Access City services

On-site bill-pay: The City has provided a self-help, bill-pay service between its main doors, accessed from the upper (Lewis St.) parking lot.

City services online: Many City services can be accessed online including obtaining permits, reporting potholes, scheduling refuse pick-ups, and completing license applications. Check for more information or call 715-425-0900.

Garbage/recycling: Effective immediately, Advanced Disposal (the City’s residential refuse hauler) will not collect any refuse or recycling that is not properly contained in the bin/cart that was issued for such purpose.

Business and retail

The River Falls Chamber of Commerce and Tourism Bureau has posted information on their website including:

Preventative measures

Continue to practice preventative measures:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.

Follow CDC’s recommendations for using a face mask.

  • CDC does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19.
  • Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of face masks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).
  • Should you become sick, please call your health provider.

 Resources and information

Center for Disease Control and Prevention (CDC) 

Wisconsin Department of Health Services

County public health sites 

The public may also contact 211 for updated information or questions about COVID-19.